Training & Professional Development

Maloney Properties Inc. has an excellent tradition of promoting and providing training opportunities that further professional development. We train employees in all areas of property management including physical property management, financial management, social and marketing. Training and certification programs are available to all staff and are tailored towards individual need.

The firm is currently affiliated with several nationally recognized organizations through which our staff receive outside training, including; The National Center for Housing Management, The Institute of Real Estate Management, Massachusetts Housing - Tenant Assistance Program, Spectrum Enterprises, Inc., Greater Boston Real Estate Board and , New England Affordable Housing Management Association, Citizens Housing and Planning Association, N.E. Elderly Housing Association, Vermont Housing Manager Association, Vermont Affordable Housing Coalition, Community Associates Institute, Elizabeth Moreland Tax Credit College

Founder and past President of Maloney Properties Mark Maloney and his wife founded the Affordable Housing Training Foundation, which provides funding for the training of any individual in the affordable housing field. It is the only one of its kind in the country. Our expertise in personnel training is such that we have received successfully administered large state training grants and programs in the areas of customer service, maintenance tech skills, and client relations.

Our Compliance Department is the industry leader regulatory compliance. Under Deborah Piltch, Esq. a nationally recognized expert and trainer, we have developed comprehensive ongoing training in all aspects of regulatory and compliance matters. Our programs are designed to continuously evaluate staff through written examination, with personalized follow up to review individual performance and develop individualized training plans to achieve certifications and designations.

Assistant through Senior Property Managers attend regular meetings with colleagues to discuss job-related topics of common interest. Guest lecturers conduct special seminars and workshops. Maintenance staff share in roundtable discussions concerning maintenance delivery systems, preventive maintenance and landscaping. Outside courses are taken, evaluated, shared and discussed. Resident Service Coordinators network and are trained in providing services for their respective resident populations – youth, family, elderly, special needs, etc.

All personnel receive regular training on issues such as: Safety, Fire Safety, First Aid, Landscaping, OSHA Requirements, Operations Manual Topics, Emergency Evacuation Procedures, Housing Law, Occupancy and Leasing Requirements, Low-Income Housing Tax Credit Compliance, Legal Matters, Building and Code Violation, Physical Inspections, Fair Housing Laws and Dealing with Loss.